Technical Business Analyst with Insurance Expertise

Permanent employee, Full-time · Dubai

About this role

To strengthen our growing team, we are seeking an experienced Technical Business Analyst (BA) with a background in insurance. The successful candidate will operate at the intersection of software development and insurance innovation, driving advancements in digital solutions. You will play a pivotal role in shaping the future of digital insurance by engaging with stakeholders, analyzing service requests, and collaborating with development teams to deliver robust digital solutions. The role allows active participation in the digital transformation of the insurance and wealth management industries while working in interdisciplinary and multinational Scrum teams at the interface between technical and business processes.

Your responsibilities

Analyze service requests and coordinate solutions in collaboration with development teams
Conduct functional, process, and error analyses while evaluating new requirements in digital wealth management and insurance platforms
Gain an in-depth understanding of the insurance platform, covering technical components (databases, APIs, user interfaces) and business aspects (policy management, claims handling, risk assessment)
Participate in client-service calls and support the organizational preparation of patches/releases
Engage with stakeholders (sales, project teams) to gather, refine, and validate requirements, ensuring clarity and feasibility
Collaborate closely with development teams to translate business needs into detailed, actionable user stories that align with technical and business goals
Conduct process reviews and validate newly implemented functionalities to ensure alignment with client needs and business objectives
Proactively interact with internal IT and product teams (Product Owners) to contribute to the platform's long-term development

Your qualifications, skills and experience

Bachelor's degree in Business Informatics, Computer Science, Business Administration, or a comparable field
3 -5 years of experience in technical business analysis, preferably with exposure to insurance or wealth management domains
Strong understanding of insurance industry processes, such as policy management, claims processing, and risk assessment
Proficiency in working with APIs and understanding how multiple systems interact
Strong technical and analytical skills, with experience collaborating with diverse technical and business stakeholders
Business fluency in English, Arabic is a plus
SQL knowledge is a plus
Understanding of future trends in Wealth Management, Retail Banking, and Insurance is advantageous

Location

UAE, Dubai

We offer you

Opportunity to shape digital insurance innovation and contribute to R&D advancements
Dynamic organizational structure with quick decision-making processes
Clear career progression with potential for (partial) project leadership and internal expert roles
Open feedback culture where employees can make a meaningful impact at all levels
Central office location in Dubai with flexible working hours
Attractive employee fitness benefits and hybrid working models available

How to apply

If you are passionate about joining a growing and motivated team of financial services enthusiasts and want to contribute to the growth of a leading international FinTech company, please click below to apply.

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About us

additiv enables leading financial institutions and brands globally to develop new and transform existing business models, capitalizing on digital innovation and Finance-as-a-Service capabilities.

additiv’s API-first cloud platform is one of the world’s most powerful solutions in wealth management, credit, and insurance. The technology, together with the global ecosystem of regulated financial service providers, opens new opportunities for banks, insurance companies, asset managers, IFAs but also ‘consumer brands’ to offer their own and third-party financial solutions quickly and flexibly via existing or new customer channels.

Headquartered in Switzerland, with regional offices in Singapore, UAE, and Germany and 300 employees, additiv serves over 400 financial companies (banks, insurers, asset managers, pension providers, IFAs etc) and brands globally.

For more information, please visit www.additiv.com"

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We are looking forward to hearing from you!

Thank you for your interest in additiv. Please fill out the following short form. Should you have difficulties with the upload of your data, please send an email to hr@additiv.com.